Refund Policy
Since our products are 100% digital and delivered instantly upon purchase, we do not offer refunds once the file has been delivered or downloaded.
1. Non-Refundable Products
All vendor links and digital files sold on our store are classified as non-returnable digital goods. Once the download is available to you, the sale is considered final.
This policy is in place to prevent misuse, sharing, or unauthorized redistribution of our vendor sources.
2. Accidental Purchases
Please double-check your order before confirming payment. We are not responsible for purchases made by mistake or under misunderstanding of the product type. All product listings clearly state that they are digital links, not physical goods.
3. Link Not Working or File Not Received
If your vendor link file is not delivered properly or the link is broken, please contact us immediately. We will verify the issue and provide a working version if eligible.
We may request proof of purchase, your order ID, and a short explanation of the issue.
4. Chargebacks
Unauthorized chargebacks will be challenged and may result in a permanent ban from future purchases on our store. We encourage open communication — we are here to resolve any genuine issues.
5. Contact for Help
If you face a real issue with your digital file, please reach out through our contact form or email. We aim to respond quickly and provide a fair resolution where possible.
Email: zanderwren2@gmail.com
Support: Available via website chat or contact page
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